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Data Protection Declaration

We are looking forward to your visiting our Internet website-check.de and appreciate your interest in our enterprise.

Protection of personal data, e.g.: date of birth, name, telephone number, address etc., is an important matter to us.

The aim of this Data Protection Declaration is to keep you informed about the processing of the personal data that we collect from you when visiting your site. Our data protection practices are in line with the legal regulations of the EU General Data Protection Directive (DSGVO / GDPR) and the Federal Data Protection Act (BDSG). The purpose of this Data Protection Declaration is to meet the information obligations set forth in the GDPR, e.g., in Art. 13 and Art. 14 et seq.

Responsible Entity

In accordance with Art. 4(7) GDPR, he who makes decisions about the purposes and means used for personal data processing, solely or jointly with others, is the responsible entity.

As regards our website, the responsible entity is:

GuideVision Deutschland GmbH
Am Weiher 17 a
85435 Erding
E-Mail: info@guidevision.cz
Tel.: +42 0222508297

Preparation of the Website and Creation of Log Files

Every time our website is accessed, our system automatically records data and information from the  calling device (e.g., computer, mobile phone, tablet, etc.).

Which personal data are collected and to what extent are they processed?

(1) information about the browser type and the version used;
(2) the operating system of the calling device;
(3) the host name of the accessing computer;
(4) the IP address of the accessing device;
(5) the date and time of access;
(6) the website and resources (pictures, files, other site contents) called on our website;
(7) the websites that the user´s system came from to our website (reference, tracking);
(8) report whether the call was successful;
(9) the volume of transmitted data.

These data are saved in the log files of our system. Saving these data together with the personal data of a concrete user is not done, hence no identification of individual site visitors takes place.

Legal basis for personal data processing

Art. 6(1) lit. f GDPR (legitimate interest). Our legitimate interest is to ensure that the purpose outlined below is achieved.

The purpose of data processing

Temporary (automated) storage of data is required for the course of website visiting to enable delivery of the website. Storage and processing of personal data is also used for maintaining compatibility of our website for as many visitors as possible and for combating abuse and trouble shooting. Therefore, it is necessary to log the technical data of the accessing computer, in order to be able to react as early as possible to display errors, attacks on our IT system and/or errors in the functionality of our website. Moreover, we can use these data to optimization of the website as well as general assurance of our information and technical system´s security.

Duration of storage

The above technical data are deleted as soon as they are no longer needed for the website´s compatibility for all visitors, but no later than 3 months following access to our website.

Rejection and deletion options

You can reject processing any time under Art. 21 GDPR and demand deletion of the data under Art. 17 GDPR.  Find out what rights you have and how to exercise them further below in this Data Protection Declaration.

Special functions of the website

Our site offers you various functions requiring us to collect, process, and store personal data. Below we explain what happens to these data:

Application form

  • Which personal data are collected and to what extent are they processed?

The data that fill in the columns of the application form and possibly uploaded data are processed to fulfill the purposes specified below.

  • Legal basis for personal data processing

Art. 6(1) lit. b GDPR (implementation of [pre]contractual measures)

  • The purpose of data processing

Checking and processing the application documents you uploaded using the form.

  • Duration of storage

Stored data are deleted immediately after processing the application and legitimate interest exists to store them. Thus, if no employment comes, your application documentation will be deleted no later than after 6 months.

  • Rejection and deletion options

You can reject processing any time under Art. 21 GDPR and demand deletion of the data under Art. 17 GDPR.  Find out what rights you have and how to exercise them further below in this Data Protection Declaration.

  • Requirement to provide personal data

The information in the application form is neither contractually nor legal required, but is necessary for the application form’s sending and processing. If you do not fill in the required columns or do not fill them in completely, the application you requested cannot be sent or processed.

Contact forms

  • Which personal data are collected and to what extent are they processed?

The data that filled in the input mask of our contact form.

  • Legal basis for personal data processing

Art. 6(1) lit. a GDPR (consent through a clear affirmative action or behavior)

  • The purpose of data processing

We will only use the data recorded in our contact form or forms to process the specific contact request that we received through the contact form. Please note that we may be able to send you emails to the specific address to fulfill your contact request. The purpose of this is that you can receive confirmation from us that your request has been correctly forwarded to us. However, sending such a confirmation is not compulsory for us as is merely informative.

  • Duration of storage

After processing your application, the collected data will be deleted without a delay, as long as there are no statutory retention periods.

  • Rejection and deletion options

Rejection and deletion options are subject to the general regulatory provisions on data protection and deletion rights set forth in the Data Protection Declaration.

  • Requirement to provide personal data

The use of contact forms is voluntary and is neither contractually nor legally required. You are not obliged to contact us using the contact form, as you may also use the other contact options specified on our website. However, if you want to use our contact form, you must fill in the columns marked as mandatory. If you do not fill in the necessary information in the contact form, you cannot send the application and we cannot process your request.

Newsletter Registration Form

  • Which personal data are collected and to what extent are they processed?

After you apply for the newsletter on our website, we receive the email address you enter and possibly other contact data, as long as you have filled them in the application form.

  • Legal basis for personal data processing

Art. 6(1) lit. a GDPR (consent through a clear affirmative action or behavior)

  • The purpose of data processing

We use the data we collect in the input mask of our newsletter exclusively for sending you our newsletter with information about all our achievements and novelties. After registration, we will send you a confirmation via email with a link where you complete the registration of the newsletter with a click (Double-Opt-In).

  • Duration of storage

Our newsletter can be canceller any time with a left click on the link contained in every newsletter, provided there are no statutory retention requirements. Likewise, we will delete your data without a delay, if your registration is not confirmed. We reserve the right of deletion without giving any reason and without prior or subsequent information.

  • Rejection and deletion options

Rejection and deletion options are subject to the general regulatory provisions on data protection and deletion rights set forth in the Data Protection Declaration.

  • Requirement to provide personal data

If you want to receive our newsletter, you must fill in the marked fields (columns) and confirm by clicking on the Double-Opt-In Links in the email address. Entering your personal data in the registration application does not obligate you contractually or legally. They will be used solely for sending you our newsletter. Unless you fill in the required fields/columns, we will be unfortunately unable to make our newsletter available to you.

Statistical Evaluation of Website Visits - Webtracker

When you access this website or individual files on the website, we collect, process and save the following data: the IP address, the website from which the file was retrieved, the name of the file, the date and time of access, the volume of transferred data, and the notification of success (so-called Web-Log). We use these access data exclusively in a non-personalized form for continuous improvement of our Internet offer and for statistical purposes. We also use the following webtrackers to evaluate visits to this website:

  • Bizographics

A webtracker from bioGraphic, 55 Music Concourse Drive, CA 94118 San Francisco, U.S.A. (hereafter: Bizographics) is loaded onto our website. If you have activated JavaScript in your browser and have not installed a JavaScript blocker. the legal basis for data processing is Art. 6(1) lit. a GDPR by explicit consent when opening our website. Find further information on handling the transferred data in the Data Protection Declaration under Bizographics: https://www.biographic.com/privacy-rights

You can prevent the recording and processing of your data by Bizographics by deactivating the script code in your browser or by installing a script blocker in your browser (you can find this at www.noscript.net or www.ghostery.com).

  • Google analytics

    • The scope of personal data processing

On our website, we use the web tracking service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereafter: Google-Analytics). Google-Analytics uses web tracking cookies that are saved on our computer and enable us to analyze the use of our website and its surfing behavior (so-called tracking). We conduct the analysis on the basis of tracking services from Google-Analytics, in order to constantly optimize our Internet offer and make it more accessible. While using our website, certain files, especially your IP address and your user activity are transmitted to the server of Google Ireland Limited. Also, we use web tracking for security reasons. Through web tracking we can track whether third parties are attacking our website. Thanks to webtracker’s information we can take effective countermeasures and thereby protect the personal data we process from these cyber-attacks. By activating IP anonymization within the Google-Analytics tracking codes of this website, your IP address by Google-Analytics before transmission. This website uses a Google-Analytics tracking code expanded by the operator that only allow anonymous collection of IP addresses (so-called IP masking).

    • Legal basis for personal data processing

The legal basis of data processing is subject to Art. 6(1) lit. a GDPR and your consent in our information banner regarding the use of cookies and web tracking (consent through a clear affirmative action or behavior).

    • The purpose of data processing

In accordance with a contract with us, Google will use this information to evaluate your visit on this website, to compile reports about web activity, and other Internet-related use of the website and the services provided. Furthermore, we need web tracking for security reasons as well. With the aid of web tracking we can track whether third parties are attacking our website. Through information from the webtracker we can adopt effective countermeasures and protect the data we process from such cyber-attacks.

    • Duration of storage

Google will store the data relevant for web tracking as long as necessary for providing the booked web services. Collection and storage of data is anonymous. If personal reference still exist, the data will be deleted without a delay, unless retention obligation is required by law. In any case, deletion is done as soon as the retention obligation expires.

    • Rejection and deletion options

You can prevent the collection and forwarding of the personal data to Google (especially your IP address), as well as the processing of these data by Google, if you deactivate the script code in your browser or activate the “Do Not Track“ setting in your browser. Moreover, you can also record the data generated by Google cookie and prevent the use of the data on the website (including your IP address), as well as the processing of these data by Google by downloading and installing the browser-plug-in function that is available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de). Find Google’s security and data protection policy under https://policies.google.com/privacy?hl=de.

  • Google Ads

On our website we use the web tracking service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereafter Google Ads). Google Ads uses cookies for web tracking, which are saved in your computer and facilitate the analysis of the use of our website and your surfing behavior (so-called tracking). We conduct this analysis on the basis of tracking services through Google Ads, in order to constantly optimize and improve our Internet offer. The legal basis applied thereby is set forth in Art. 6(1) lit. f GDPR. Legitimate interest arises from our effort to constantly improve our offers. As part of the use of our website, in particular your IP address and your user activity are transmitted to the server of Google Ireland Limited and thereupon processed and saved/stored within the European Union. The legal basis of the data processing is subject to Art. 6(1) lit. a GDPR. The data are deleted as soon as the purposes of their collection has been achieved. For further information on the handling of the transferred data, go to the Data Protection Declaration of Google Ads: https://policies.google.com/privacy

We can deactivate the recording and forwarding of your personal data (especially your IP address), as well as the processing of these data by deactivating the script code in your browser, installing a script blocker in your browser, or activating the “Do Not Track“ setting. An Opt-Out-Option is readily available on the following link:   https://policies.google.com/privacy

  • Google Tag Manager

    • Which personal data are collected and to what extent are they processed?

On our website we use the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereafter: Google Tag Manager). Google Tag Manager offers a technical platform that facilitates the provision and control of other web services and web tracking programs by means of so-called “Tags“. In this context, Google Tag Manager saves cookies on your computer and analyzes the use of web tracking tools by the Google tag manager, your surfing behavior (so-called “tracking “). These data sent by individual tags in Google tag manager are merged by Google tag manager under a uniform user interface, saved, and processed. All integrated “tags” are listed separately in this Data Protection Declaration. More detailed information on data protection in the tools integrated in Google Tag Manager can be found in the individual sections of this Data Protection Declaration. As part of the use of our website by activation of tags in Google tag manager, in particular such data as your IP address and your user activity are forwarded to the server of Google Ireland Limited and processed and saved/stored outside the EU, ,e.g., in the U.S.A.  The EU Commission has determined that an adequate level of data protection can exist in the U.S.A., if the data processing company complies with the US-EU Privacy Shield Agreement and data export in the U.S.A. is designed in a permissible manner. This is the case with Google Ireland Limited. The web services integrated in Google Tag Manager are subject to the regulations in the individual sections of this Data Protection Declaration. The tracking tools used in the Google tag manager ensure, through IP address anonymization of source codes by Google tag manager before transmission. Thus, Google Tag Manager is only able to collect IP addresses anonymously (so-called IP masking).

    • Legal basis for personal data processing

The legal basis of data processing requires your consent under Art. 6(1a) GDPR in our information banner regarding the use of cookies and web tracking (consent through a clear affirmative action or behavior).

    • The purpose of data processing

In accordance with our contract, Google will the information obtained through Google tag manager for evaluating your visit to our website, compile reports about website activity, and other information related to the use of the website and rendition of with Internet-related services.

    • Duration of storage

Google will store the data relevant to the function of Google tag manager for as long as necessary for executing the booked web service.  Data collection and storage is anonymized. If personal reference still exist, the data will be deleted without a delay, unless retention obligation is required by law. In any case, deletion is done as soon as the retention obligation expires.

    • Rejection and deletion options

You can prevent the recording and processing of your data by Google (in particular your IP address), as well as the processing of these data by Google, if you deactivate the script code in your browser, install a script blocker in your browser or activate “Do Not Track" setting of your browser. Moreover, you can also record the data generated by Google cookie and prevent the use of the data on the website (including your IP address), as well as the processing of these data by Google by downloading and installing the browser-plug-in function that is available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de . The security and data protection policy is found under [https://policies.google.com/privacy]https://policies.google.com/privacy.

Integration of external web services and data processing outside the EU

On our website we use active contents of external providers called web services. By accessing our website, these external providers obtain personalized information about their visit to our website. This allows the processing of data outside the EU. You can prevent this by installing a corresponding browser plugin or deactivating script in your browser. The functionality of the websites you are visiting may be thereby limited.

We use the following external web services:

  • DoubleClick

On our website we use the web services of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereafter: Double click). We use these data to be able to ensure complete functionality of our website. In this context may send personal data with a double-click in your browser. The legal basis for this data processing is set forth in Art. 6(1) lit. f GDPR. Legitimate interest arises from flawless functioning of the website. The data are deleted as soon as the purpose of the data collection expires. For further information on the handling the transmitted data, go to the Data Protection Declaration under DoubleClick: https://policies.google.com/privacy

You can prevent the collection as well as processing of your data with a double-click to deactivate the script code in your browser or install a script blocker in your browser.

  • Google

On our website we use the web services of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereafter: Google). We use these data to ensure full functionality of our website. In this context your browser transmits the personal data to Google. The legal basis for this data processing is set forth in Art. 6(1) lit. f GDPR. Legitimate interest arises from flawless functioning of the website. The data are deleted as soon as the purpose of the data collection expires. For further information on the handling the transmitted data, go to the Data Protection Declaration under Google:  https://policies.google.com/privacy

You can prevent the collection as well as processing of your data by Google, if you deactivate the script code in your browser or install script blocker in your browser.

  • LinkedIn

On our website we use the web services of LinkedIn Ireland Unlimited Company, Wilton Place, 2 Dublin, Ireland (hereafter: LinkedIn). We use these data to ensure complete functionality of our website. The legal basis for this data processing is set forth in Art. 6(1) lit. f GDPR. Legitimate interest arises from flawless functioning of the website. The data are deleted as soon as the purpose of the data collection expires. For further information on the handling the transmitted data, go to the Data Protection Declaration under LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy

You can prevent the collection as well as processing of your data by LinkedIn, if you deactivate the script code in your browser or install script blocker in your browser.

  • MyFonts Counter

On our website we use the web services of Monotype Imaging Holdings Inc., 600 Unicorn Park Drive, 01801 Woburn, United States of America (hereafter: MyFonts Counter). If you activate Java script and do not install Java script blocker in your browser, your browser will transmit personal data to MyFonts Counter. For further information regarding the handling of transmitted data, go to the Data Protection Declaration under MyFonts Counter: http://www.myfonts.com/info/legal/#Privacy

You can prevent the collection as well as processing of your data by MyFonts Counter, if you deactivate the script code in your browser or install script blocker in your browser.

  • WPCC Website Policies

On our website we use the web services of VLD Interactive Inc., 103-2727 Steeles Ave W, M3J3G9 Toronto, ON, Canada (hereafter: WPCC Website Policies). We use these data to ensure full functionality of our website. In this context your browser transmits the personal data to WPCC Website Policies. The legal basis for this data processing is set forth in Art. 6(1) lit. f GDPR. Legitimate interest arises from flawless functioning of the website. The EU Commission has determined that Canada has an adequate level of data protection, so that the design of data export to Canada is permissible. The data are deleted as soon as the purpose of the data collection expires. For further information on the handling the transmitted data, go to the Data Protection Declaration under WPCC Website Policies: https://www.websitepolicies.com/legal

You can prevent the collection as well as processing of your data by WPCC Website Policies, if you deactivate the script code in your browser or install script blocker in your browser. For further information on the adequacy of the EU’s decision go to: https://ec.europa.eu/info/law/law-topic/data-protection_de

  • YouTube

On our website we use the web services of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereafter: YouTube). We use these data to ensure full functionality of our website. In this context your browser transmits the personal data to YouTube. The legal basis for this data processing is set forth in Art. 6(1) lit. f GDPR. Legitimate interest arises from flawless functioning of the website. The data are deleted as soon as the purpose of the data collection expires. For further information on the handling the transmitted data, go to the Data Protection Declaration under YouTube: https://policies.google.com/privacy

You can prevent the collection as well as processing of your data by YouTube, if you deactivate the script code in your browser or install script blocker in your browser.

  • Social Plug-In – “Facebook“

    • Which personal data are collected and to what extent are they processed?

On our website we have integrated a social plug-in of the social network “Facebook“, which is operated by Facebook Ireland Limited, 4 Grand Canal Square, 2 Dublin, Ireland (“Facebook“). If you access a website that contains such a plug-in, your browser will automatically generate a background connection to the servers of Facebook. The content of the plug-in will be transmitted directly from Facebook to your browser and integrated in our website only. Through this connection, Facebook receives information that your browser has loaded a concrete page on our website. This also applies, if you do not have a Facebook profile or are not logged in Facebook at the time. Your browser will transmit this information (including your IP address) directly to the Facebook server in Ireland and saves it there. When you are logged in, Facebook can immediately assign the visit to our website to your Facebook profile. If your interact with plug-Ins, e.g., by clicking on „Like“ or make a comment, this information will also be immediately transmitted to a Facebook server and saved there. Moreover, the information will be published in your Facebook profile and shown to your Facebook contacts that you have given your release for this.

    • Legal basis for personal data processing

Art. 6(1) lit. a GDPR (if you are registered with “Facebook“) and Art. 6(1) lit. f GDPR (if you are not registered with “Facebook“). If processing is done on the basis of Art. 6(1) p. 1 lit. f GDPR, the legitimate interest of the site operator arises from interaction of the user with the contents of the site operator on Facebook.

    • The purpose of data processing

The primary purpose of collecting data is to enable you to interact socially with the FB network and to present us interactively on the Internet. The scope of the data collected and their further processing, as well as the use of the data you disclose through Facebook, as well as the relevant rights and setting options regarding privacy protection are detailed in Facebook under data protection information: https://www.facebook.com/about/privacy

    • Duration of storage

Facebook will save the relevant data available for web services as long as it is necessary. Insofar as the data are subject to statutory retention requirements, deletion takes place when the retention obligation expires.

    • Rejection and deletion options

If you do not want the social-plug-in to act in Facebook, you can prevent it through the installation or a corresponding add-on or script blocker. If you do not want Facebook to assign the data collected in your FB profile, you have to log out from FB before you visit our website. In general, rejection and deletion options are subject to the provisions in this Data Protection Declaration on statutory rights of rejection and deletion.

Instructions on the Use of Cookies

  • The scope of personal data processing

We use cookies on different websites to facilitate certain functions. 'Cookies' are small text files that your browser can deposit on your computer. These text files contain characteristic characters that allow clear identification of the browser during renewed access to our website. The process of cookie file depositing is called 'cookie setting'.

  • Legal basis for personal data processing

Art. 6(1) lit. f GDPR (legitimate interest). Our legitimate interest arises from the effort to maintain full functionality of our website, increasing usability, as well as optional use of the customer’s language. Identification of individual site visitors is only possible with the aid of cookie technology, provided the site visitor has shared the corresponding personal data with us based by special consent.

  • The purpose of data processing

Cookies are set from our website to maintain full functionality of our website and improve usability. Additionally, the cookie technology makes it possible to offer more individual services to individual visitors using pseudonyms, e.g., individual liberal ID, etc..

  • Duration of storage

The storage of our cookies lasts until deletion in your browser or, in cases of session cookies, until the end of the session.

  • Rejection and deletion options

If you wish, you can prevent the setting of cookies in your browser. You can decide about the acceptance of cookies case by case or set up their acceptance in general. Cookies may be set up for various purposes: e.g., to recognize whether your PC has already connected to a certain web offer of ours (permanent cookies) or to save recently viewed offers (sitting cookies). We set up cookies in order to improve your user comfort. As regards the use of our comfort functions, we recommend that you allow the acceptance of cookies for our web offers. Rejection and deletion options are subject to the relevant data protection regulations set forth in this Data Protection Declaration and the right of rejection and deletion therein.

Data Security, Data Protection, Communication per E-mail

Your personal data are protected by means of technical and organizational measures taken during their collection, storage, and processing to prevent third parties’ access. We cannot guarantee complete security for unencrypted communication per e-Mail, so that we recommend encrypted communication or postal services for highly confidential information.

Right to Information and Requests for Correction – Data Deletion & Restriction – Revocation of Consent – Right to Object

The right to information

You have the right to demand information whether we process your personal data. Insofar as it is the case, you are entitled to information to the extent of Art. 15(1) GDPR, provided no rights or freedoms  of other persons‘ rights are affected (comp. Art. 15/4 GDPR). We will also gladly make a copy of the data available to you.

THE Right to correction

Pursuant to Art. 16 GDPR, you have the right to demand any time that we correct falsely recorded personal data (e.g., address, name, etc.). Moreover, you can ask for complementation of the data we store any time. A corresponding rectification will take place immediately.

Right to deletion

Pursuant to Art. 17(1) GDPR, you have the right to ask us to delete the personal data we collected on you, if:

  • the data are no longer needed;
  • due revocation of your consent the legal basis for the processing ceases to apply;
  • you have objected to the processing and no legitimate reasons for the processing exist;
  • your data are processed unlawfully;
  • a legal regulation so requires or the collection has been made under Art. 8(1) GDPR.

 

Pursuant to Art. 17(3) GDPR, the right to deletion does not apply, if:

  • processing is required under the right to free opinion and right to information;
  • your data were collected on the basis of a legal obligation;
  • the processing is required for reasons of a public interest;
  • the data are required for the validation, exercise, or defense of certain rights.

 

The right to restrict data processing

Pursuant to. Art. 18(1) GDPR, you have the right – in certain individual cases – to demand restriction/limitation of the processing of you data.

This is the case if :

  • you contest the correctness of the personal data;
  • the processing is unlawful and you do not agree to deletion;
  • the data are no longer needed for the purpose of processing, but are required for the validation, exercise, or defense of certain rights;
  • an objection to processing has been filed under Art. 21(1) GDPR and it is still unclear which interests prevail.

 

The right to revocation

If you have given us express consent to the processing of your personal data (Art. 6/1a) GDPR or Art. 9(2a) GDPR), you may revoke your consent any time. Please note that this does not affect the legitimacy of the processing before the revocation.

The right to objection

You have the right under Art. 21 GDPR to file an objection any time against the processing of your personal data under Art. 6(1f) (legitimate interest). This only applies if special circumstances against the storage or processing exist.

How do I exercise my rights?

You may exercise your rights any time by addressing the contact data below:

GuideVision Deutschland GmbH
Am Weiher 17 a
85435 Erding
E-Mail: info@guidevision.cz
Tel.: +42 0222508297

Right to data transferability

Pursuant to Art. 20 GDPR, you have the right to have your personal data transferred. The data will be make available to you in a structured, common, and machine-readable format. You have the option to have the data sent to yourself or to a person of your discretion.

Pursuant to Art. 20(1) GDPR, we can provide you with the following data:

  • data that were collected with an express consent under Art. 6(1a) GDPR or Art. 9(2a) GDPR;
  • data that we received from you on a contractual basis, in accordance with Art. 6(1b) GDPR;
  • data that have been processed automatically.

We will transfer the personal data directly to the person you want, provided that it is technically feasible. Please note that we are not permitted to transfer data that infringe on other persons‘ rights or liberties under Art. 20(4) GDPR.

Right to file a complaint with a supervisory authority pursuant to Art. 77(1) GDPR

If you suspect that your data are processed on our website unlawfully, you can of course seek legal clarification of the problem any time. Moreover, all other legal options are open to you, including the possibility to address a supervisory authority in accordance with Art. 77(1) GDPR. You have the right to file a complaint under Art. 77 GDPR in the place of your residence in an EU member country or in the venue of the alleged infringement, in other words, you can address the supervisory authority from any of the above locations. The supervisory authority that receives your complaint will keep you informed about the status and progress of you filing, including information regarding remedial options under Art. 78 GDPR.

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